How an invitation from Syncing brand Mackenzie-Childs helped this retailer set up an online store in only one day ย ย
April 8, 2024
We are pleased to announce that FairyTales in Lombard, Illinois, has joined Shop Local to grow their online business. FairyTales is a family-owned store that offers home décor, unique gifts, collectibles, apparel, and more.
FairyTales saved $2,740 and 4 weeks in labor on website product maintenance through the Shop Local platform. They have chosen Shop Local to expand their online store assortment and offer a gift registry program.
FairyTales, Inc. is celebrating 30 years of ...
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We're pleased to share that LAFCO is joining the Syncing service.
We expect LAFCO products to be ready for Syncing by April 5th, 2024. We'll keep members posted about the actual date as we progress with the brand's boarding to our platform.
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About LAFCO
LAFCO (Luxury Articles and Fragrance Company) was created in 1992 by founder and nose, Jon Bresler, and his passion for the European tradition of botanical-based fragrances and ...
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How Shop Localโs software helps an indie store in Kentucky immediately open an online store and registry service.
January 18, 2024
We are pleased to announce that The Persnickety Pig, a retail store in Cadiz, Kentucky, has chosen the Shop Local software platform to grow its online business.
The Persnickety Pig is home to eclectic gifts, antiquities, gourmet foods, and more. They offer a comprehensive wedding and shower gift registry service that takes the stress out of gift-giving for any special occasion.
By joining Shop Local, the store instantly receives great benefits:
It’s a 40th anniversary for the company founded by Colin Riggs (left) and Ned Voelker’s parents, Abigail and Ed Voelker. Over the last four decades, the entire family has created a curated collection of handmade tableware and giftware for the nation’s independent store retailers.
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Congratulations on a milestone 40th year in business. Are you surprised Abigails has endured? Ned Voelker: We are surprised. It’s a tribute to Ed and Abbie ...
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Babcock Gifts celebrates its 50th birthday in 2024. The bridal registry and gift shop opened in 1972 as a partnership that included interior design. In 1974, with the exit of one partner, the store focused on antiques, gifts, and bridal registry. Over the next 42 years, there would be growth into two stores before downsizing to one. In 2016, ownership changed and the store moved one block down, where it continues to be a destination for bridal registry and gift-giving. With the constant doom and...
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A shopper, Joshua Looby, shared this reply to the email he received after placing an order on our Shop Local platform:
"Thank you, Jason, I love small business it's the backbone of the country and the world really. It's nice to see this level of care and customer service that most large-scale companies have forgotten about."
Joshua made a purchase at Thalia and Dahlia, an indie retailer in Ohio. After placing his order, Joshua received an email from Jason Solarek, Shop Local...
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A shopper, Laura Armistead, shared this review regarding her experience on our Shop Local platform:
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“My online shopping experience at Elizabeth Clair’s was wonderful! The site was easy to navigate, and it took no time at all! As always, the customer service was excellent and pleasant! Thank you so much!”
Ms. Armistead made a purchase at Elizabeth Clair's, an indie retailer that has used our e-commerce software since 2018 and has two locations in ...
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Your Shop Local Store has an updated feature: You can now more easily manage who subscribes to emails, including the customer service, sales, and product & data manager emails. You can now more quickly view, add, and remove subscribers.
Previously, one would see all subscribers’ emails in one field, with emails separated by a comma. To add a subscriber, one had to type the team member's email into this field. With this update, all of the subscribers appear in a vertical ...
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Today’s Times contains a Staples ad that speaks to the value humans provide in operating a business. The ad pushes back against software- and computer-automated service.
While we run a software platform, we agree with Staples. Clients that sign up for a Shop Local account get a free coaching call by a real person based here in the United States. Thereafter, our coaching staff uses one-on-one training, including telephone calls and Zoom video meetings, to help them get the best ...
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According to the U.S. Small Business Administration, 50% of businesses fail within five years of opening; fewer still make it to their 10th anniversary. So a company with legs surely must doing many things right, right? Not necessarily. Even if you’re providing a great product or service, the most important requisite to success lies in the customer experience. If customers feel ignored by your support team after having a bad experience with a product or service, they’ll shift for a ...
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My friend works at the Swiss running shoemaker ON. She recently texted me and suggested I try their running shoes. Three weeks later, I was handling two boxes of their Swiss engineered shoes. On one ON shoe, there is a little Swiss flag and the words “Swiss Engineering” printed. When I get a pair of Nike’s, they don’t say "Beaverton-engineering" or "US-engineering." Nor do Adidas shoes proclaim “German engineering.” ...
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In the past, we’ve used spin classes and gyms as inspiration for Bridge. We see them as metaphors for helping retail business owners. The founders of SoulCycle, Elizabeth Cutler and Julie Rice, must have been eavesdropping on us: they are expanding their spinning approach to another sphere. The Times reports they have started Peoplehood, a business that seeks to help people via self-help (group-help?) sessions. It’s SoulCycle for the soul&...
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In a 2007 article in The New Yorker, Atul Gawande, a surgeon and an author, advocatedthat more hospitals use checklists. He cited many medical studies showing how checklists save lives (and money). Implementing one checklist, a hospital "…prevented forty-three infections and eight deaths, and saved two million dollars in costs." The startling part: the list was only five steps long! In other words, people don’t consistently follow...
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About two weeks ago in Charleston, SC, in spin class where I sounded like I was getting a hair transplant, I enjoyed being at once together with my friends in the class and yet competing with them. When they peddled harder and stood up, I wanted to also. Our competing didn't mean that there was one winner and everyone else lost. It wasn’t a zero-sum game. In that spin class, we all won. After that class, we all felt great. Competition is an ...
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I recently saw an advertisement for Windows 11 in Wired magazine. I thought: “Wow, finally something from Microsoft that someone can understand: a logical name for their software offering.” I recall a time when Microsoft had a confusing litany of software names including: NT, 98, 2000, Millennium (ME), Windows XP, and Vista--before finally relegating those clumsy names to the desktop recycle bin and adopting a simple, progressive number system. Apple has been naming its ...
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Congratulations to The Ivy House in Dallas! The store has reached 1,500 customer reviews.
This number of reviews, and the exceedingly positive comments, reflect what a lovely business it offers.
To Laura May, the owner, and her staff, we praise you.
How does Bridge's review software work?
Our review software is included by default with Bridge Store for free. (Other e-commerce software often makes a store pay to add this feature.) Our software emails customers and ...
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Each month, on average 99.3% of retailers retain their Bridge Store service. A high retention rate shows that retailers are happy with Bridge’s software and customer service. This high customer loyalty says that Bridge is providing great value for members.
A monthly retention rate of 99.3% equates to approximately an annual retention rate of 92%.
What if there was a way to cut your labor costs and boost your sales? There is. Your employees work the cash register, stock shelves, clean, and provide customer service. They also: update your website. As you know, these days customers expect a website to offer tens of thousands of products. Amazon has hundreds of millions of products. You have to add products to your site to survive.
You need someone to add products to your website, then update those products. On ...
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